Do you require immediate assistance? Contact us today! 1.800.365.3112

"We advocate for your rights"

Become a

Volunteer Ombudsman


Want to know how to become

a LTCO Volunteer? There are

many ways you can help.

See below.



Why become a Volunteer Ombudsman?



•   Make a difference in the lives of others.


•   Ensure all are treated with dignity and respect.


•   Help others make informed choices about
    where they live and the care they receive.


•   We will equip you with free certification training.






Becoming a volunteer with the Long-Term
Care Ombudsman is rewarding!


The work our volunteers do is important, and we
are always looking for new team members!


To volunteer with us, fill out an application at www.StepUp.Ohio.Gov or contact our

regional Volunteer Coordinator

Victoria Brownfield at vbrownfield@ltco.org for more information VolunteerReports@ltco.org.



What services do Long-Term Care
Ombudsman Associate perform?


•  Provide a Voice for Long-Term care consumers

•  Make regular visits to Long-Term care facilities

•  Help address issues residents are having

•  Encourage providers to promote person
   centered practices

•  Educate residents of long-term care facilities of
   their rights

•  Talk to consumers out in the community about
   the Long-Term supports and services they receive.


Volunteers make regular visits, observe conditions
and engage residents in conversation to learn about
problems or concerns consumers may have regarding

care and services.

•  In nursing homes and assisted living
   living facilities.

•  Observe conditions and care and
   inform residents about their rights.

For consumers who choose to receive
care in their own homes:


•  Volunteers talk to consumers about their
   caregivers and services they receive


LTCO Regional Program serves 5 counties


• Containing nearly 500 facilities

• 28,000 residents

Because we serve five (5) counties, LTCO relies on
the work of our volunteers who provide much of the
actual contact with consumers and advocate on their
behalf. The five counties include:


Cuyahoga, Geauga, Lake, Lorain and Medina

Want to learn more about becoming a
Long-Term Care Ombudsman Associate?


Fill out the form below or contact our offices for
additional information.


Phone: 1-800-365-3112 or 216-696-2719



Email: Victoria Brownfield at vbrownfield@ltco.org



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